Royzon FAQs

Visit Track Order with your order number and the email address used at checkout. If you placed the order through an account, you can also check My account.

If you need help, email support@royzon.com with your order number. Customer emails are answered daily.

Please email support@royzon.com as soon as possible with your order number and the change you need, or use our contact form. We may be unable to amend an order once it is being prepared or has been dispatched.

For cancellations and returns, see our Returns and Exchanges policy. Your statutory rights are unaffected.

Pay securely using the payment methods displayed at checkout. Prices and checkout totals are in pounds sterling (GBP). Available methods may depend on your device and eligibility. Review the final total, including UK delivery, before placing your order.

Yes. Our published returns policy allows you to request a return within 30 days of receiving your item. Read the Returns and Exchanges policy for the conditions and process. This policy does not affect your statutory rights.

Email support@royzon.com with your order number, the item and the reason for your request, or use our contact form. Customer emails are answered daily.

Please email support@royzon.com with your order number and the item you would like instead. Exchanges are subject to availability and the Returns and Exchanges policy. We may ask you to return the original item and place a separate order for its replacement.

We deliver to customers in the United Kingdom only. International shipping is not available. Enter your UK delivery address in the basket or at checkout to see the available delivery options and charges before paying.

For a delivery question, email support@royzon.com. Shop online 24/7 · Customer emails answered daily.